What to Do When You Receive a CRA Request for Information Notice

If you’ve recently gotten a Request for Information (RFI) Notice from the Canada Revenue Agency (CRA), you might be wondering what it means and why it was sent to you. This guide will help you understand what an RFI Notice is, why it’s important to respond, and what could happen if you don’t take action in time.

What is a CRA RFI Notice?

A CRA RFI Notice is a request from the Canada Revenue Agency asking for more information, documents, proofs, or records from you. This request is usually made to help the CRA process tax returns, verify eligibility for benefits, or update your account details. It’s important because the CRA needs this information to ensure everything is correct on their end.

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Why Is It Important to Respond?

When you receive an RFI Notice, it’s crucial to respond quickly. The notice will include a deadline for submitting the requested information. If you don’t respond by this deadline, you could face problems like delayed tax refunds, suspended benefit payments, or other issues with your tax and benefit accounts.

Common Reasons for Receiving an RFI Notice

Tax Return Processing

One of the most common reasons you might get an RFI Notice is during the processing of your tax return. If the CRA thinks you might be eligible for a tax refund but needs more proof, they will send you this notice. If you don’t provide the information they need, your refund could be delayed because the CRA can’t confirm your eligibility.

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Benefit Eligibility Verification

Another situation where you might get an RFI Notice is if the CRA is checking to make sure you still qualify for certain federal benefits. If they need to verify your eligibility and you don’t respond, your benefit payments could be put on hold until you provide the required information.

Updating Account Information

The CRA may also send an RFI Notice if they need updated information for your account. This is especially important if you get benefit payments by direct deposit and your account details have changed. Keeping your information up-to-date can help you avoid payment delays.

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Be Proactive: Providing Information to the CRA

Besides responding to RFI Notices, you can also be proactive by giving the CRA updated information if your situation changes. For example, if you have changes in your living situation that might affect your benefit payments or other services, letting the CRA know with proper documentation can help keep your records accurate and prevent problems.

Who Is Likely to Receive an RFI Notice?

Individuals or Businesses Undergoing an Audit

If you or your business is being audited, you might receive an RFI Notice. If the audit is on-site, you can give the needed documents directly to the auditor. But for audits done off-site, the CRA will send an RFI Notice asking for the information to be sent securely through CRA services.

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Benefit Recipients

People who receive federal or provincial benefits might get an RFI Notice to verify their eligibility. This could be for things like financial status or age verification.

Tax Return Filers

If you’ve filed a tax return or claimed a refund, the CRA might send you an RFI Notice if they need more documents, receipts, or information to process your claim.

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What Happens If You Don’t Respond?

Not responding to an RFI Notice by the deadline can lead to serious consequences. The CRA might make decisions without the information they asked for, which could delay your refunds, rebates, or tax credits. To avoid this, it’s important to regularly check your mail for any communication from the CRA, especially if you’re expecting a refund or benefit payment.

Getting a CRA Request for Information Notice is an important part of managing your tax and benefit accounts. By responding on time and accurately, you can avoid delays and keep things running smoothly with the CRA. Always stay on top of your mail and be proactive about providing the CRA with any necessary updates to keep your records up-to-date.

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1. What is a CRA RFI Notice?

A request from the Canada Revenue Agency for more information, documents, or proofs.

2. Why did I receive an RFI Notice?

You might receive it for reasons like verifying your tax return, checking your benefit eligibility, or updating your account information.

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3. What happens if I don’t respond?

Failure to respond by the deadline could delay your tax refunds, suspend your benefit payments, or cause other issues with your tax and benefit accounts.

4. Who is likely to receive an RFI Notice?

Individuals or businesses being audited, benefit recipients, or tax return filers may receive an RFI Notice.

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5. How can I avoid issues with the CRA?

Respond promptly to RFI Notices, keep your account information up-to-date, and proactively provide the CRA with any changes to your situation.

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